We are new customers of Pacific Aire, and we went all in. New HVAC system, windows, and now part of their service club. It has been worth every penny! There was an immediate noticeable difference with the new AC, which has been great with this last heat wave. The windows are awesome, so quiet and keeps the cool air in. We already have a drop in our electric bill! There were a few hiccups along the way, but the Pacific Aire customer service has been outstanding, and their techs are professional and friendly! All issues were resolved in a very timely manner. We highly recommend Pacific Aire!